QuizzPoint Corporation

Our Value Package

3 On line tools to improve performance and reduce risk.

 A turn key solution that empowers your customers, your employees, your management.

              Just link to your website or back office.

3 Technologies Support Your Best Practices Strategy

CustomerCarePoint

Get real time honest customer feedback.

Respond quickly to their concerns.

Let your customers engage with you.

CustomerCarePoint gives you a simple, cost effective way to listen to and respond to your customers...in real time... a MUST for customer care and customer retention.

Surveys don't address immediate and pressing issues that you need to know about.

 

Its crucial to allow customers to deliver important feedback... whenever they want, how they want... to the highest levels in your organization, so you can respond BEFORE it gets to SOCIAL MEDIA and causes irreparable damage to your brand.

 

Give your customers a way to speak to you directly. See how at www.customercarepoint.com

For any organization, getting employee feedback is critical in this age of instant personal broadcasting.

 

In most jurisdictions, the law requires you to be aware of issues such as harassment and intimidation within your organization... and the judgments awarded against companies just keep getting larger.

 

So you need to be on top of what's going on in your organization while you can manage it.

theHelpPoint can give you a simple and effective communication path. See how at www.thehelppoint.net

 

theHelpPoint to has been chosen by the

Canadian Centre for Abuse Awareness to support their efforts to inform, educate, gather data and interact with individuals and organizations on the sensitive issues of harassment and abuse.

Delivering training / educational content is only step one of the process. You need to evaluate how well it is being understood to get the ROI.

Where is comprehension weak or strong?

How can you prove compliance?

But many solutions can be expensive, complicated to implement, unreliable and have a BIG learning curve for both administration and users.

 

QuizzPoint makes training and employee development easy and affordable, at any level of your organization.

 

And the best part is, we do it for you... until you decide to do it yourself

See how at

www.quizzpoint.com

Read how one of our customers uses our tools to put their employees’ development, safety and the input of customers at the forefront of their daily activities.

As seen on...

... and many others

Steve Hudson (President) and Tony Strkalj (Vice President) of Hudson Restoration Inc. are Property Loss Professionals and leading edge thinkers who are constantly seeking ways to increase value to their clients. Highly respected in the industry by contractors, adjusters and insurance brokers they have become recognized as environmental remediation specialists dealing with commercial, industrial, residential and heritage property restoration. Hudson’s philosophy of outstanding customer service prompted them to up their practice for customer engagement. Hudson Restoration has incorporated online & mobile technology to put their employees’ development, safety and the input of customers at the forefront of their daily activities. They wanted to be in direct conversation with clients and employees. They wanted employees and customers to have 24/7 secure, private and direct contact with the management of Hudson.

To achieve this, they have added to their corporate website landing page tools to link and improve engagement with customers and employees. As President Steve Hudson often says, ‘…having the best people leads to having the best customers.’ Both Steve and Tony backed up their vision by incorporating an Employee Training Centre and Employee Feedback Centre to bolster their commitment to their team of employees. “Restoration requires exact processes and procedures in order to have the safest possible work environment,” said Vice President Tony Strkalj. “Using QuizzPoint software allows us to keep our people up to speed with health & safety standards, our policies and protocols and have the compliance and governance needed for regulators.”

“We then used theHelpPoint technology to create an Employee Feedback Centre so we can listen to our ‘EmployeeVoice’ whenever they wish to connect. We like it because they can use all these technologies anytime, anywhere they have Internet access, which includes their smartphones,” added Steve Hudson. When a Hudson Restoration customer wants to provide direct, instant input and feedback to the company, they access the Hudson Customer Feedback Centre button on their website. The customer’s time stamped remarks go immediately to the Hudson service team member who is the appropriate responder. This includes Hudson’s top level management as well as other specific company managers. The customer also receives a copy of their message. They know they have been heard, they know the support process has started and Hudson is taking action.

QuizzPoint Corporation Managing Director Paul A. Bernard summarized QuizzPoint Corporation’s view of their latest technology when he said, “If customer service is your number 1 priority, we add a valuable tool and raise the bar over your competition.”

We Believe

1. People differentiate organizations - development and training are the keys to success.

2. Understanding your operating environment empowers you - to affect change... before it affects you.

3. Without customer feedback mechanisms in place, your organization is virtually operating with a blindfold.

Today's socially interactive world demands that you are have the tools to receive instant input,

perform quick analytics and get real time reporting so you can always be on top of any situation.

Companies need to address these fundamental issues.

It doesn't need to be complicated and it doesn't need to be expensive.

Your Training

Your Internal Environment

Your External Environment

Delivering training / educational content is only 1 part of the process.

You need to evaluate how well it is being understood to get the ROI.

Where is comprehension weak or strong? How can you prove compliance?

Immediate awareness of issues give you the power to affect the outcome.

Employees need a voice that will be heard where it can be effective.

Legal requirements to address harassment, intimidation etc. can't be ignored.

Knowing how your customers view you is critical to maintaining your brand image.

Issues / problems need to be addressed immediately before they hit social media.

2 way communication with your customers adds an effective marketing tool.

About QuizzPoint Corporation

Based in Toronto, Canada, QuizzPoint Corporation develops and markets cloud based software solutions for companies, social organizations, educational institutions who wish to have a simple, cost effective communication path with the people they employ, serve, train, and otherwise interact with.

 

Our products are specifically designed to be quick to implement, easy to use and inexpensive.

We pride ourselves on our personalized customer service.

Our Philosophy

To provide uncomplicated solutions to challenges that organizations face in the new world of instant broadcast communication.

To assist our clients as partners in their success and well being through reliability and accountability.

We believe software must be economical, easy to implement and use, and reliable with uncompromising support.

Our History

As a presentation, training consulting organization, we began developing personal software to address the growing need to deliver content in multiple formats and a simple way to track and report comprehension of that content so companies could evaluate and improve ROI.

The positive response we received convinced us to develop it into a stand alone tool that any organization could use.

Since then we have identified additional areas where industry and organizations have needs to improve communication, reduce risk and improve productivity.

Our software tools assist organizations to gather live feedback from their internal environment and real time response data from their customers.

Acco Canada, Allied Cdn., American Express, Atlas Tires, Baker & MacKenzie, Bell Canada,Burger King, Canadian Centre for Abuse Awareness, Denny’s, GM (US), GTMA, IBM, Honda, Hudson, Hyundai, Niagara College, JJ Banicke, Johnson & Johnson, MacDonalds, MasterCard, National Bank of Canada, Northmount, Northern Telecom, Ortho Pharmaceuticals, Ralston Purina, St.Paul’s School, Scotiabank, Shell, TSE, Toronto Ski Show, Toronto Sportsman Show, Treasury Management Ass., University of Southern California

1 800 910 4530

info@quizzpointcorp.com